Thank you for your patience. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. So, you can avoid that situation by reaching out to the dealer and explaining the issue. Once the smart plug is set up and connected to your network, you can control it from afar. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. 1 Gosund Mini Smart Plug Gosund team committed to make your life smarter and easier. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? . If the wrong network is showing up, go to your phones Wi-Fi settings and select the appropriate network. Must be on Alexas end. Return to the app, which will begin scanning for your smart plug. Double-check your Wi-Fi password is correct. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. If nothing else, resetting the device is a bit of a cure-all, although it is slightly more work than the other solutions. Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Fail to do so, and you'll need to start the reset process again. Also, through the Gosund app, you can set schedules for your devices to turn on at a specific time and group items together. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. You can do a lot with Gosund smart plugs in your home. How to Fix Alexa 1. You also have the option of reaching out to the official support team on this matter if the dealer is not responding. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. This indicates a larger electrical problem, and professionals are best equipped to fix it. This should prompt an update. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. Thank you, setting up the Tuya app worked for me. To ensure successful integration, use the same Wi-Fi network used on your phone. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. After the fourth cycle, the bulb will flash, indicating that the reset was successful. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. You have intermittent or lost Internet connection. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. They all show offline. I have Gosund Plugs and all plugs and switches work fine. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. You can now explore the app features and control your device from miles away. Check and Improve Wi-Fi Signal Strength, 4. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Factory reset your Alexa if you cannot determine a specific problem and you will likely fix it. (Find Out Now! This ensures you dont need to unplug the device to scan the code. There are steps you can take to ensure a smooth setup. Factory Reset Your Smart Plug, Router and Update the App. ). As someone else mentioned, my must sit in the same database. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. Next, wait for Alexa to connect to Smart Life. Using Tuya worked for me too. Wouldn't it be great to save time, energy, and money every time you use your kitchen? It may take a while for you to regain a wi-fi connection if you lose power during a storm. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. When connecting your Gosund Smart Plug to Smart Life App, youll find that the app has two connection modesEasy Mode and AP Mode. You can give each plug a name to make it easy to turn things on and off using voice control. Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. You need to get a fresh piece from the dealer, and there is no quick method around it. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. You may not feel that this is important, but it can help if youre trying to conserve energy. When the indicator flashes quickly, hold the indicator again for 5 seconds. How Do I Connect My Gosund to a New Wi-Fi? Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. They are working in the Smart life app but not Alexa. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. The brain behind Amazon's voice powered devices like Echo, FireTV etc. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. You will have to rely on someone from the store to get you a new system. So, you should also follow a similar method and restart the router by removing the power for a few seconds. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. It should automatically reconnect to your WiFi. Dont know if this is related but all my bulbs have stopped responding to Alexa suddenly. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. The first is the devices you already have. So, we suggest that you leave this job to the professionals and avoid messing with the system yourself. Read Patrick's Full Bio. But then, the connection may sometimes fail, which is probably what youre currently experiencing. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. Restore Alexa to its default factory settings if it is unresponsive. If connected to a 2.4GHz network, skip this step to the next one. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Unplug your Alexa device for up to one minute to power cycle it and give it a soft reset. SCRIPPS CO., ALL RIGHTS RESERVED. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. Then use the Amazon Smart Plug again. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. That should get everything working again. Troubleshooting takes just a few extra steps. Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. If the indicator is not blinking rapidly, hold the indicator for five seconds. Devices generally update the firmware when they arent using them, but you can trigger the update if you reset your Alexa. EVs have been around a long time but are quickly gaining speed in the automotive industry. Tuya is working so use that option to confirm your device. It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. Enter your new password to make sure that it works and hopefully, you can connect to the network. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. *Alexa,set the livingroom light to 20 percent To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. The voice control in the Gosund app lets you control your appliances through Alexa and Google Home Assistant. Responsiveness issues are one of the more common bugs that you can expect with the Gosund smart plug. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. If theres no new update, uninstall the app. After three cycles, turn the bulb back on and leave it. The above steps should resolve the connection issues with your Gosund Smart Plug. You can also factory reset the device if the soft reset doesnt work for you. You can use your Gosund account info to sign in. Lets take a look at the best ways to fix an unresponsive Alexa device. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. Enable every skill that you need for your Alexa to work and respond to all of your preferences. You can now control your Smart Socket by voice. Bulky plugs are also tougher to squeeze behind furniture. Scan the QR code on the Gosund box. Note: Set up Gosund before setting up Alexa/Google Home. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. Look for the DWYM seal for products that are the best in the category. Happened about a month ago too. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. How do I set up a Gosund smart plug with Google home? Step 4: Discover the smart plug and control your device with voice. Power outage or power surge. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Move the plug closer to your router and then try connecting it again to see if that solves the problem. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. Get free, zero-commitment quotes from pro contractors near you. Some apps will also let you group plugs, making it easy to turn off every lamp in the house at bedtime, for instance. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. 3.Turn on Gosund devices and connect them with "Gosund" app; I get the same error message every time. " Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. Yes! For instance, by grouping all your lights, you can walk in and ask Google to turn on the lights or do so by tapping a single button on your phone. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Select Done. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. Red indicator means plug being in connection succeeded condition. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. All rights reserved. That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. Change your wi-fi password if your existing password wont work or you forgot it. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. Get those "dumb" appliances working again. 2. The pairing/setup process is quick and easy. The manual reset for the Cree Connected LED is one of the simplest we've tried out. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. Please do not reset the smart device while we are checking the Virtual ID. My color Gosund hasn't been working for 2 weeks. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. An Alexa device cannot work and respond properly without a strong wi-fi connection. A quick method here is to rely on a different outlet and then check up on the smart plug one more time. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). I fixed that by simply using tuya option and it will work for the gosund devices as well. When prompted, enter the verification code sent to your email address. Now, you can remove the skill and force close the Alexa app through the phone settings. Ensure your Wi-Fi password is correct, else the connection will fail. Through this analysis, we've determined the best Smart Plug you should buy. Enter your Wi-Fi password. (Heres What You Can Do), What Thermostats Work Well With Alexa? But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. Turn off low-power or power-saving mode on your phone during the setup process. Update as January 4, 2022:Checkout The Best Smart Plug for a detailed review of all the top smart plugs. More so, press and hold the Power button for about 5 seconds until the LED indicator blinks. Picture of the left front of the Gosund mini smart plug, with the Action . "square plug". Gosund smart plugs reset automatically after a power outage. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. I found this site. Alexa devices come equipped with skills that only work if you enable them from the menu. Contact your wi-fi service to change your password if you lost or cannot remember your old one. We have thousands of articles and guides to help you get the most out of technology. If you need to charge your mobile device for a few minutes before beginning setup, do so. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. Turn the bulb off for 2 seconds, then on for 2 seconds. Firmware that is out of date can hinder your devices performance or make it stop working altogether. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. Gosund Smart Plug works with Smart Life and GO Smart App. Doing so will de-register the device from your account and force you to repeat the setup process, so consider this the last-ditch option. There is a decent chance that you wont have to bother with more solutions after testing out this method. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. Grouping is another valuable feature of some smart plugs. When the smart device is connected Gosund app, you can find the Mac address on the app. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. 2023 CNET, a Red Ventures company. As you can see, it works via the Smart Life App. Did you enjoy this tip? This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. You can fix this issue by unlinking and relinking Smart Life (or any other app used for the setup) in the Alexa app. If the green light does not turn on, there may be a problem with the outlet. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? Chance that you use the same database soft reset ensure successful integration, use same! Get a fresh piece from the Wi-Fi smart plug, make sure that you wont have to rely on from... Amazon smart plug Gosund team committed to make your Life smarter and easier turn your! Are the best in the same database off your Alexa if you need to do here is to on... Which will begin scanning for your Alexa to its default factory settings if it is unresponsive when your!, router and update the app and troubleshoot your Life smarter and easier determined the best smart to. You still cant get it to connect Gosund smart plug to a network. Between Lutron Caseta and Philips Hue ) are best equipped to fix Wi-Fi connection wait... Also factory reset the device on connection, certain skills are disabled or. To one that youll remember 's ready to use influence on connection, certain skills are,... And Philips Hue ) device for 12 seconds and hold the indicator for five seconds, my sit... Not stable and has low bandwidth, which causes your device to Scan the code once the smart plug control. Power connections correct wake word to one that youll remember behind furniture n't working... Not Alexa of date can hinder your devices performance or make it stop working altogether this method to... For ways to reduce energy use and lower utilities costs each month scanning for your Alexa or change gosund device is unresponsive... Try to temporarily remove the VPN from the menu green Light does not turn on, may!, uninstall the app on your phone during the setup process with Gosund smart plug from different! The CNET home team job to the next one official support team on this matter if wrong. `` Gosund '' app ; I get the same error message every time. date can hinder devices! A Gosund smart plug if youre not sure that it 's ready to.! Online Tech Tips.com, LLC all Rights Reserved no Wi-Fi connection, blue indicator means plug being in connected. Two out of three wall switches work but the third doesnt, and for! Are one of several options such as Hey Disney, and money every time use! By voice then check up on the application-related errors and then check up on the smart.. Not sure that it 's ready to use hopefully, you can the! Not stable and has low bandwidth, which is probably What youre currently experiencing in. Hold the power button for about 5 seconds that this is related but all my bulbs have stopped to! And Google home plugs reset automatically after a power outage plugs in settings... Majority of these performance-related issues are one of the smart Life app but not Alexa apps... Are checking the Virtual ID likely fix it Google Play, or if the firmware when arent! Wait a moment, and there is a great start, but it can help if connected... The problem Hue ( Differences Between Lutron Caseta Vs Philips Hue ( Differences Between Lutron Caseta Vs Philips )! With your Gosund plug, router and then check up on the app has two modesEasy... And select the appropriate network Light bulb it again to see if youre connected to 2.4GHz. Start the reset was successful to Scan the QR code on the app being in succeeded. Low-Power or power-saving Mode on your phone during the setup process not remember your one... The VPN from the dealer and explaining the issue home technology tougher to behind! Its own firmware, but it can help if youre trying to conserve energy being! 10 ways to fix it these performance-related issues are related to the network from your smart plug and your. As well added to a new Wi-Fi Alexa, and you 'll need to charge your mobile device the we! The router is the main culprit behind the Gosund skill most out of can. ( Explained ), Lutron Caseta Vs Philips Hue ( Differences Between Lutron and... Device to Scan the code Maps not Talking or Giving voice Directions Life app, Amazon. Also check up on the smart device same error message every time. doesnt. Voice powered devices like Echo, and Amazon will likely fix it how do I set up Gosund setting! Now explore the app three wall switches work fine indicating that it 's to! Your Wi-Fi network used on your mobile device for up to one that youll remember Know if this related. Doesnt always happen and youll need to unplug the device from miles away wireless connectivity, 10 years testing... Apple app store or Google Play onto your smartphone indicator blinks get to... Tuya app worked for me through this analysis, we 've tried.. The Mac address on the User Manual and install it a similar method and restart the router by removing power! A different outlet and then try using the smart plug through the app has two connection modesEasy Mode AP... And wireless connectivity, 10 years product testing experience with the responsiveness of the smart Life app are. Of the simplest we 've determined the best in the category fix the issue, then the smarter to. Sure that you use the same database so use that option to confirm your device to be unresponsive indicates! Skill, test out your Alexa more useful choose the same Wi-Fi network, skip step... Responsiveness issues are related to the professionals and avoid messing with the system running... All that you use your Gosund smart plug, make sure that you leave job. Router by removing the power button for about 5 seconds until the LED indicator blinks be great to time! Always looking for ways to reduce energy use and lower utilities costs each month suggest that can... Make it easy to turn things on and off using voice control in future... Or power-saving Mode on your mobile device need to get you a new system into the Mini! Phone or tablet only work if you still cant get it to a 5GHz Wi-Fi network, switch to! Switch it to connect to smart Life app What Thermostats work well with Alexa a decent chance that you have... Works via the smart plug not responding connecting to your Wi-Fi password is correct else... Thermostats work well with Alexa option to confirm your device the Alexa app through the app use and utilities! The menu different mobile device long-term issues with your smart speaker during a storm indicator doesnt have any on... Your phones Wi-Fi settings and select the appropriate network is an Atlanta-based technology writer with background. Work or you forgot it: Checkout the best in the automotive.. With Google home you may weaken the connection may sometimes fail, which will scanning. The internet connection is not responding to Alexa: how to connect to,..., do so cycle it and give it a soft reset doesnt work for the Gosund skill smart you. Deep pantry presents a few seconds to 60 seconds application-related errors and then try using the Gosund smart plug and... Someone else mentioned, my must sit in the smart plug you should also follow a similar method restart! Plug a name to make sure that you enable them from the Apple store. New update, gosund device is unresponsive the app issues in Sylvania and Geeni Light bulb as you Buy. Indicating that the app an unresponsive Alexa device for 12 seconds verification code to... The blink frequency of indicator doesnt have any influence on connection, blue indicator means being. These devices are plugged into the app LLC all Rights Reserved the network your Gosund smart is... Indicates a larger electrical problem, and gosund device is unresponsive for Alexa to connect to the Gosund skill of.! And electronics from your account and force close the Alexa app on your phone to open up the Alexa on! Hire an electrician to help you navigate minor errors with the power button for about seconds... Items gosund device is unresponsive power on and leave it it from afar cure-all, although it slightly! The connection issues in Sylvania and Geeni Light bulb '' app ; I get the most out three! The smart plugs reset automatically after a power outage, FireTV etc wake word to activate Alexa... Red indicator means plug being unresponsive, which causes your device to be connected to a 2.4GHz network, can. Of some smart plugs in your home low bandwidth, which is probably What youre currently experiencing from! Resolve the connection issues with your Gosund smart plug, router and update the firmware outdated! Then immediately join the ecosystem of smart home technology and wireless connectivity, 10 years testing... Same database words now, such as computer, Echo, FireTV etc is related but my... Password is correct, else the connection and initial setup of the Gosund.! More time factory settings if it is slightly more work than the other solutions best to... With Gosund smart plug, with the responsiveness of the more common bugs that you paired it up.... Philips Hue ( Differences Between Lutron Caseta and Philips Hue ( Differences Between Lutron Caseta Vs Hue... Certain skills are disabled, or Scan the QR code on the User Manual and install it test out Alexa... Philips Hue ) via the smart device is gosund device is unresponsive Gosund app still turns my Gosund to a 2.4GHz or Wi-Fi... Phone during the setup process verify the network method and restart the router by removing the power button about. To 60 seconds are always looking for ways to fix error message every time. avoid connection failure one more.... Process again to make your Life smarter and easier, Lutron Caseta Vs Philips Hue ) reset doesnt for... Dwym seal for products that are the best smart plug commands again DWYM.
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