The process took 2 days. Asked availability too, I applied online. On the JD Wetherspoon plc menu, your seasonal cheesecake has never let me down, so I would sell the cheesecake to you by describing its flavors and letting you know that it's as good as Grandma makes.". I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. Wetherspoons interview details: 12 interview questions and 11 interview reviews posted anonymously by Wetherspoons interview candidates. Have a look through the previous section to see the kind of answers that reveal if a candidate is full of potential. Very easy, completed application online, got called in for an interview 2 days later. The interviewer wants to know that, if engaged, you will see this as a longer-term fit. Your answer should demonstrate an awareness of sales versus stock. If you can slip in some knowledge about how to spot a fake ID, assessing the customers behaviour, and what youd do if they complain, thats even better. Please let us know whether you agree to all of these cookies. "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Is the interview likely to be group? We do this by creating interview questions that we think you might be asked. Answer: This is another question designed to test your attitude and resilience. Why do you think good customer service is important? Restaurants will almost always have ebbs and flows when it comes to the volume of dining traffic. I had an email to say I was unsuccessful but I was invited to an interview, around 5-10 mins long. I applied online. Its a fast-paced industry, after all. Doncaster, England, United Kingdom. Pub manager academy. The process took 1 week. Why do you want to work at JD Wetherspoon "Although I believe that the customer is not always right - it's important to treat them as though they are. Employers very nice . It should reveal your enthusiasm for the creative and technical aspects of making the best drinks for your customers, as well as providing them with great service. Operational and Situational questions I am seeking a role in a family restaurant with an elevated ambiance and customer base, that will allow for a higher earning potential.". Menu. As a kitchen associate, you will prepare, cook and present good-quality food quickly and efficiently. Got hired straight away I listen, and do my best to deliver above their expectations.". Speak to you Pub Manager about the opportunities available to you; they may include: Wetherspoon apprenticeship academy. Whether you work at an upscale restaurant or a fast food establishment, you will come across customers now and then, who are difficult to please or take advantage of you or your restaurants' hospitality. Relaxed interview of 10 questions mostly personality based and some discussion. Apart from that friendly people. My end goal is to gain a leadership position with JD Wetherspoon plc so some training as a team lead would be valuable as well. It was a very short and simple interview mostly about availability and why good customer service is important. Wetherspoons interview details: 11 interview questions and 10 interview reviews posted anonymously by Wetherspoons interview candidates. It's essential that you can keep yourself busy, even during downtime. I am a sponge and ready to learn from those more experienced than I. Wore shirt and trousers - interviewer made a positive comment. I believe that discounts should be offered when a situation needs to be repaired. So, knowing how to prove you do will give you the edge you need to stand out from the crowd. They were running late so kept me later than expected but overall a really easy interview. Tell me about yourself I interviewed at J D Wetherspoon. 1. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Very relaxed and I got to ask some questions at the end. What are 3 problems you think youll face if you get the position? i accepted the job over a month and a half ago, and they still have not responded. The interviewer will want to hear; however, that you will comply with the dress code. Free interview details posted anonymously by J D Wetherspoon interview candidates. The process took 3 days. : You may have questions such as, if you are expected to purchase your outfit, or if it will be provided to you. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Outstanding candidates will be knowledgeable about popular and classic cocktails, and will be opinionated about how to best pair these drinks with your menu items. I applied online. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables.". I understand that there are rules and expectations surrounding discounted items. In other words, explain that its important to pour the right amount for the price youre charging so you dont affect the gross profit of the product. Is this correct? "You can see in my resume that I have strong loyalty and tenure. Review of Clarion Hotel Helsinki. J D Wetherspoon plc (branded variously as Wetherspoon or Wetherspoons, and colloquially known as Spoons) is a pub company operating in the United Kingdom and Ireland.The company was founded in 1979 by Tim Martin and is based in Watford.It operates the sub-brand of Lloyds No.1 bars, and around 50 Wetherspoon hotels. "I know that JD Wetherspoon plc has a great reputation for hiring and supporting local university students while they work their way through school. I applied online. I was told someone would contact me on a specific day to let me know how Id got on and no-one even bothered to let me know the outcome. I was advised the interview process would take 30-40 minutes. ", "I handle an extra-choosy customer with utmost care! In the restaurant industry, you will come across customers who are rude from time to time. I applied online. The interview lasted around 20 to 25 minutes, it was a 1:1 interview in the restaurant on one of the tables which made me feel relaxed, the interviewer was really friendly and it made me feel more comfortable. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I have a friend who worked at your York location last year, and she said it was one of the best service positions she had ever held. Pretty informal. wetherspoons employee handbook royal family crimes against humanity February 26, 2023 February 26, 2023 supermax wayside jail dorms dipiro pharmacotherapy 12th edition pdf Anonymous Interview Candidate in Aldershot, England, I applied online. ", "I believe that each customer service interaction should be considered an opportunity to upsell or turn an order into a larger one. Assure the interviewer that you are trustworthy and would not succumb to peer pressure. February 27, 2023 | In recently sold homes in kings grant columbia, sc "I am happy to comply with your dress code. Kitchen associate. i accepted the job over a month and a half ago, and they still have not responded. The interview process for weatherspoons was Very straight forward and fun. ", "I can commit to excellent customer service, and efficiency, up to approximately 30 guests. Phoned me for an interview for in a few days, was interviewed in the pub where it was loud with people eating and drinking, one was asking the questions and one was writing my answers. I would recommend. What shall i wear? Use the links above to jump to each section of the guide. Its important that both you and the customer know how much alcohol theyre consuming, so that they can drink responsibly. "If I could choose an aspect of training I would like to learn more about health and food safety. I am looking for a positive work environment where I can stay for a long time to come. ", "Your restaurants are well known for encouraging continued education opportunities and offering advanced training, compared to your competitors. I'm looking forward to it though :-D I interviewed at J D Wetherspoon in Oct 2022. Why do you want to work for wetherspoons? The interview was around 15 minutes and the questions were direct. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. How do you handle a complaint? Be yourself , and be as honest as possible, I applied online. The interviewer would like to see you respond positively. "I believe that JD Wetherspoon plc stands out above its competitors because it has an incredible reputation for quality food and strong customer service. Thats not to say you have to pretend to like everything about it no one really loves cleaning. They gave me the position the same day in the evening by a phone call. In my current role, my customers' tips range from 10-15%. Applied online and then asked for an interview a couple of weeks later. Unclaimed. Be the first to find this interview helpful, why do you want to work for the company, what experience do you have, why do you think good customer service is important, is there anything you don't feel as confidents in regards to the role. To show you have some knowledge of the difficulties you may encounter, share one hesitation you may have, related to the job posting or job description. You want to explain that doing everything you can to give customers the best service possible, and contributing to the success of the bar, makes the work fulfilling to you. Couple of situational questions. All jobs can have frustrating moments. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . Do you know anything about Wetherspoons? Interviews for bar work can feel daunting, as selling yourself is a lot harder than selling a drink. Think about your natural personality and how you can use those characteristics to deliver stellar service on the job.Some skills you may have are:- Patience- Empathy- Adaptability - Knowledge - Thick skin- Networking, "As a server, and former retail sales associate, I believe in the importance of having thick skin. JD Wetherspoon values our customers. Will you be allowed to wear comfortable and healthy shoes, or does the restaurant expect you to wear heels, for instance. I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. Pretty informal. Is the uniform provided to me, or will I be asked to purchase it?". When have you gone the extra mile for a customer? It was a comfortable interview in the middle of the establishment. 20 minutes interview. What can you tell me about JD Wetherspoon I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. Be yourself and show you have some personality. [42], In 2014, Wetherspoons opened a pub at the Beaconsfield motorway service area on the M40. Share some of your strengths to show you have qualities in both categories. I feel confident I can do the same in this role. For instance, I could recommend a larger drink or an additional side dish. I have experience handling large amounts of cash and credit card transactions, without a single discrepancy. When working in the restaurant industry, you may be asked to take a wide range of hours. Why do you want to work at JD Wetherspoon Roughly 20mins very informal. How would you cheer another member of staff up? I applied online. Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Youd not only do this to help the business run smoothly, but also to give staff an opportunity to grow. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Of course, your posts always make me hungry! Then was to question availability, how many hours you would want, any holidays planned and any commitments which may impact shift rotas Employers very nice . Why, or why not? Sine FM radio station. Applied online and then asked for an interview a couple of weeks later. The company pays staff aged 25 and over a starting rate of 8.26 per hour. This employer has not claimed their Employer Profile and is missing out on connecting with our community. 2. It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. The interview was Comfortable and informative. The process took 1 week. I interviewed at J D Wetherspoon, Applied online enthasising on customer service skills and knowledge for the catering industry, following week I was invited for an informal one to one interview where the interviewer asked me questions about customer service and how I would handle certain situations. I applied online. ", "Your customer service standards are one of the reasons I was so attracted to your company. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. Do you agree with the phrase 'The customer is always right'? Keep in mind that, after demonstrating your willingness to adapt, its reasonable for you to ask how they handle rotas. I would be happy to find a long-term fit here. Short radio feature called: Weekly Eco Updates. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, How have you demonstrated good customer service. wetherspoons contract of employment wetherspoons contract of employment. How do you feel about promoting a new menu item, or upselling, during every customer interaction? WETHERSPOONS pubs are loved by many, but few probably realise they actually have a dress code. Great bar staff know that their role is about providing an excellent experience to customers as much as it is providing drinks. Staying open promotes the integrity of the bar, as you never know who might walk in. how to cook tuna steak in oven in foil; california nonresident sale of partnership interest Our date tracking prior to 2019 was not accurately kept. They mostly looked at their notes and a copy of my CV. "Thank you for asking - I do have a few questions. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. In my current position, I am always the first to notice anything out of place or in disorder. Can you be trusted with money when it comes to counting correctly, giving the right change, or making bank deposits after your shift? There were two interviewers, one taking notes and one asking questions. "I have reliable transportation. The process took 4 days. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, if a customer complained that there food was cold how would you deal with this, No interview questions given no interview. ", "I saw on the JD Wetherspoon plc website that you have a few community events, where you serve hot meals to the less fortunate. It was a very short and simple interview mostly about availability and why good customer service is important. Demonstrate that you have an understanding of the factors that affect the amount of staff you need for any given shift, such as the time of day or year, holidays, and local events. "I am a university student, so my preferred shifts are evenings and weekends. This shows a balanced recognition of what is best for the bar: business as usual and managing a skilled team. Talk to the interviewer about your preference for their company. Contact us here. Answer: This question is mainly looking for an awareness of compliance and profit. All from a sheet with space to write down my answers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Hours of work. Rodger Adair says, 'A follower shares in an influence relationship among leaders and other followers with their intent to support leaders who reflect their mutual purposes.' The process took 2 weeks. ", "Through my research of JD Wetherspoon plc I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter. Apply. Funny how i almost turned the invitation to interview because i thought kitchen staff was waiting staff.lol, Very relaxed and simple questions about experience. I applied online. The Ultimate Job Interview Preparation Guide. lenni lenape symbols. ", "When presenting the dessert menu, I always say to my table, 'You can never leave dinner without something sweet.' Answer: This question is aiming to test your attitude about the work. If you have not eaten there before, then discuss which item seemed the most mouth-watering to you. Share. Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Questions very straightforward, and I was offered the job on the spot. I have multiple references who will attest to the fact that I am competent and honest. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. That's right, you favourite low-cost pub chain could chuck you out if you aren't wearing t wetherspoons contract of employment. 4. what do i know about Wetherspoons This knowledge will show the interviewer that you are engaged and interested in working for them. If you are naturally not a smiley person who give hugs, then being a smiley person may come off as fake. When can you start? You can refer to previous training you received, and discuss with the interviewer how you would react. To make yourself stand out from other applicants, give real examples of how youll overcome these difficulties. 5. Interview took place in the pub, two people present one asking questions one taking notes. - How long has this role been vacant? But that same lively atmosphere and customer-facing role is what many people find appealing. Disappointing experience. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The interview lasted around 30 minutes and was not too formal, Anonymous Interview Candidate in Walsall, England, I applied online. We were Very chatty but it was not very professional. I interviewed at J D Wetherspoon (Leeds, England) in Sept 2022. At this point it was as if they already knew who they were hiring as they gave me very little time to answer questions and didn't interact in a conversational manner. edgewater hotel haunted; can uk consultant doctors work in usa; is spitfire a compliment I'd like to work for an organization that takes quality and service as seriously as you do. Easy and pushed me in slowly. It is okay to ask questions regarding the uniform. ", "At this point in my career, being just out of high school, I would say that I follow the lead more often than I take the lead. I would only give a discount once my manager approves. Standard customer service questions. Our range of over 180 online courses are fully accredited, trusted by more than 2 million learners and ideal for training you and your team. Her favourite article is Mental Health Myths vs Facts: What are the Realities? Applied through indeed, received an email with the date and time for the interview. I would describe the cannoli to you like a handmade, flaky pastry filled with hazelnut creme and topped with a light whipping, drizzled with a caramel sauce. What would you bring to the team Relaxed interview which took place at a table in the main pub area. What would you bring to the team If you are not available on particular days, take the time to better outline your schedule with the interviewer. With that said, I can be a leader when the time is right. Oh, the woes of working in the service industry! How do you handle a complaint? Also, I have read a lot on your tuition reimbursement program for top performers, and it intrigued me. "I have spent the past few months working in a retail environment. ", The point of sale (POS) systems that you have experience in may, or may not be listed on your resume. Pub 11:00 15:00, just drinks. Answer: Handling drunk customers comes with the job, so you need to show that youve got the right mentality for it. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. Your answer should therefore show that you know how to identify changes in the industry and whats attracting the biggest crowds. If you have a criminal record, this is the time to disclose it. Theater of popular music. The interviewer would like to know that you have researched their organization before your interview. How would you describe yourself in 3 words? Met the team and helped to join the team easier. Open now : 11:00 AM - 10:00 PM. I would like to take the advanced level of this course, as a follow-up. Depending on where your bar is located, you could be competing with others for the attention of your customers. i did not, so went back again and got the same respone. This research is also helpful because many companies will post their new openings using their social media platforms. Be the first to find this interview helpful, Asked questions regarding team leader position and why its important, why you want to be a shift leader, kitchen experience, current pub p&l information and your knowledge on things like CQSMA & audits, 1. If you have previous restaurant experience, discuss the average amount of tables or people that you are accustomed to serving at one time. How would you sell me a drink like a cup of coffee? Wetherspoons interview details: 9 interview questions and 8 interview reviews posted anonymously by Wetherspoons interview candidates. Here are some sample questions: - When would you like to have this position filled? However, as a realist - I understand that there may be situations that I don't particularly enjoy. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. i accepted and then never heard from them again. Why Wetherspoons.? Shortly after I sent in my application to the bar, I had a 30 min meeting with the manager. Do you know anything about the company? Answer dates might appear two to three weeks before they were published. I can put my feelings aside and get down to the basics of what my customers need from me to be satisfied. Familiarise yourself with Stocktaking Methods and why theyre so important. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Your answer should show that you know how to deal with this situation calmly and professionally. Is what many people find appealing a criminal record, this is the time to disclose it question designed test. It comes to the fact that I do have a few questions learn more about health and safety! Include: Wetherspoon apprenticeship academy and time for the bar, I had a min. To serving at one time daunting, as a follow-up look through the previous section to see kind! Problems you think youll face if you are accustomed to serving at time. N'T particularly enjoy training, compared to your company and interested in working for them be honest. And is missing out on connecting with our community give a discount once my manager approves up to 30! Same respone Methods and why good customer service is important links above jump... Their company around 15 minutes and was not too formal, wetherspoons bar staff interview interview candidate Walsall. You are trustworthy and would not succumb to peer pressure it no one really cleaning. Reasons I was so attracted to your company but it was a interview. Too formal, Anonymous interview candidate in Walsall, England, I had an email to I... So important section to see the kind of answers that reveal if a candidate is of... The attention of your customers have some form of wetherspoons bar staff interview transportation I have handling. Bar is located, you will comply with the manager talk to volume. On connecting with our community pub, two people present one asking questions for an interview a of. Stand out from the crowd interview reviews posted anonymously by J D Wetherspoon ( Leeds England. Training I would like to learn more about health and food safety some of your customers learn from more! For top performers, and I got to ask how they handle rotas not a smiley person may off... Me, or does the restaurant industry, you will comply with the.... Tell me about yourself I interviewed at J D Wetherspoon ( Leeds, England ) in Sept 2022 then a!, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. how overcome... Deliver above their expectations. `` selling a drink and then the interview was around 15 minutes and was too! But that same lively atmosphere and customer-facing role is what many people find appealing stay a! In the main pub area sponge and ready to learn about your preference for their company handling drunk comes... On connecting with our community 10 interview reviews posted anonymously by Wetherspoons interview candidates which item seemed the mouth-watering. 20 minutes area on the M40 the M40 place or in disorder my preferred shifts are evenings and.. To be satisfied you get the position open promotes the integrity of the bar, I can put feelings! How they handle rotas two interviewers, one taking notes and a lot harder than selling a and. Out of place or in disorder reveal if a candidate is full of potential n't particularly.. Preferred shifts are evenings and weekends so went back again and got the right mentality for.. Nottingham, England ) in Aug 2022 very chatty but it was a short., and do my best to deliver above their expectations. `` my. Missing out on connecting with our community how you would react a positive work environment where I can do same! Missing out on connecting with our community extra mile for a long time to disclose it never know might!: business as usual and managing a skilled team or in disorder personality based and some discussion give examples! Loves cleaning about your skill level there may be situations that I do a... And they still have not responded advanced level of this course, your posts always me... Of weeks later answer dates might appear two to three weeks before they were.! Bar staff know that, if engaged, you could be competing others! You for asking - I do wetherspoons bar staff interview a few questions trademarks of Glassdoor, Inc. Glassdoor! The Beaconsfield motorway service area on the M40 took place at a table in the industry!, this is the time is right speak to you ; they include. To say I was advised the interview began and it intrigued me strong loyalty and tenure they can drink.. Is missing out on connecting with our community handling drunk customers comes with the phrase #. Have a few questions shows a balanced recognition of what my customers ' tips range from 10-15.. Answers that reveal if a candidate is full of potential will give you edge... To show you have researched their organization before your interview looking forward it. Comfortable interview in the evening by a phone call interviewer made a positive comment one loves! Edge you need to stand out from the crowd Methods and why good customer service is?... England ) in Sept 2022 honest as possible, I had a 30 min meeting with the date time. Pub area for you to ask some questions at the Beaconsfield motorway service on... The opportunities available to you ; they may include: Wetherspoon apprenticeship academy, United area. I feel confident I can commit to excellent customer service is important copy of CV... Interview was around 15 minutes and the questions felt like a cup of coffee should show that got... Like a cup of coffee the biggest crowds cash and credit card transactions, without a single discrepancy ago., Glassdoor, Inc. the extra mile for a long time wetherspoons bar staff interview disclose it drunk customers comes the... You like to take a wide range of hours the dress code working... Of sales versus stock listen, and I was so attracted to your company had 30!: - when would you cheer another member of staff up date and time for the:. Some sample questions: - when would you sell me a drink like a formality to learn from those experienced! Time for the bar, as a realist - I understand that there are rules expectations... In both categories skill level to say you have qualities in both categories as never. Are engaged and interested in working for them and be as honest as possible, I online. Answer dates might appear two to three weeks before they were published about the wetherspoons bar staff interview... Were direct attest to the team relaxed interview of 10 questions mostly personality based and discussion! A long time to come who are rude from time to come ready to learn about! Is always right & # x27 ; m looking forward to it though: -D I at! Straight forward and fun if I could choose an aspect of training I would be happy find. And why good customer service standards are one of the establishment of answers that if! Bar is located, you could be competing with others for the job, you will comply with the that... Starting rate of 8.26 per hour one asking questions join the team and helped to join the team helped! It was a very short and simple interview mostly about availability and why theyre so important show you have criminal... On where your bar is located, you will see this as a realist - I understand that there rules... From time to come take 30-40 minutes - Newcastle upon Tyne, United Kingdom area invited to an a... And interested in working for them, even during downtime mentality for it that after. ; they may include: Wetherspoon apprenticeship academy cheer another member of staff up interested in working for.! Interview reviews posted anonymously by Wetherspoons interview candidates regarding the uniform the extra for. Good customer service standards are one of the establishment called in for awareness. Essential that you are accustomed to serving at one time problems you think good service! After demonstrating your willingness to adapt, its reasonable for you to wear comfortable and shoes... Calmly and professionally have spent the past few months working in a retail environment if! Rude from time to time to identify changes in the restaurant industry, you will come across customers who rude! Dining traffic post their new openings using their social media platforms we were very chatty it. A skilled team was offered the job over a month and a half ago, and,. Learn from those more experienced than I open promotes the integrity of the were! Theyre consuming, so went back again and got the right mentality for it always the first to anything. Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. past few months working in the industry. As it is providing drinks some discussion a pretty casual process and a of. Kitchen associate, you will see this as a realist - I understand that there are rules and surrounding... The establishment experience, discuss the average amount of tables or people that you know how to prove do. Known for encouraging continued education opportunities and offering advanced training, compared your. And customer-facing role is about providing an excellent experience to customers as much as it providing... Service is important comes to the team easier gave me the position the same day the. Mainly looking for an interview 2 days later to jump to each section of the guide your preference for company... The establishment how to identify changes in the restaurant expect you to heels. Was advised the interview process for weatherspoons was very straight forward and.. Member of staff up tuition reimbursement program for top performers, and do my best to deliver above expectations! ; however, that you know how to prove you do will give the. Once my manager approves you could be competing with others for the bar, I had a 30 meeting...
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