but yeah , I have tried cleaning , still nothing to work. User rating, 4. The Chromebook will boot to Developer Mode. Problems with your Chromebook user account can cause keyboard issues. 6. Before you do I think I know why it's happend but I didn't fully sucsseed the solve, only partial. Anyone have any sujestions or ideas before i take it in to be looked at? Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. i have the same problem, only numerics key 5 and 6 work and keyboard. Did you enjoy this tip? The Chromebook will boot to Developer Mode. I have tried reinstalling the keyboard driver, changing the KB to other countries English, pressing combinations of Ctri, alt, fn, win key, numbers, cleaning under the keys, all with no success. What to do? Borrow a keyboard from a working system and see if that helps! I tried updating, powerwash, different keyboard layouts, none of it worked. For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. One person said they let their daughter play with the computer and she somehow created the problem. Instead of the usual numbered function keys (F1, F2, etc. This is a quick primer to explain what those differences are. Left shift, tab, numbers, 1,3,5,6,8,] not working, Laptop keyboard stopped working properly - keys typing number 6. my laptop isn't working so how to find a mother board number of toshiba C55-C1647? 4. Weird as this goes back a few years, but this was really common with the N22's from Lenovo. The number pad only works when its turned on. I already tried that but the problem persists in other user profiles. Our articles have been read over 150 million times since we launched in 2008. Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. http://superuser.com/questions/147747/some-keyboard-keys-not-working-properly, http://www.thewindowsclub.com/reset-keyboard-settings-default-windows, https://social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard?forum=w7itprohardware. PC deadlocking, Keyboard LEDs not working when frozen. Reconnect the battery and turn on your Chromebook. This process takes about 10 minutes to complete. Some Chromebook models from Samsung, Acer, Asus, and Lenovo have special hardware reset buttons. Turning your Chromebook off and back on can fix problems with the keyboard. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. It's happens because the keyboard layouts. this: reboot your system and check if you can enter the BIOS by pressing F2 is not working within windows then you might simply have a He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) Reset password using a UK keyboard but PC wants a US keyboard, PC wont wake up using mouse and keyboard. Fixing this issue isn't as complicated as you might think! I had just replaced a damaged power port before they. The problem is that certain keys on the keyboard are not working. I got the same problem today. Hope this helps..!Please Like, Share and Subscribe..! If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. This can be beneficial to other community members Letters and symbols not working on any keyboard. It won't win any competitions for good looks, but it gets the job done. So can I be sure that this is a hardware problem? Try a different cable and clean the keyboard. You can also clean your keyboard with compressed air. My computer's both shift keys suddenly stops working and the numbers don't get typed. In addition, also the down arrow, right arrow and left alt work the same way. that same thing is happening to me, with the same keys, how did u fix it. The End and PgUp/PgDown Keys also dont work. Only 5 and 6 working on keyboard's number row OrangeBoy March 9, 2021, 8:53am 1 It seems to be a common problem where the numbers 12347890 don't work on the number row, but do work when the numpad is being used. If re-seating the cable doesn't resolve it, I'd suggest getting as many together as you can and contacting Acer support stating you have a large batch with the exact same issue that so they can process them all at the same time. all of the other number keys do not work. My problem is all the top line of numbers except 5 and 6 failed to work suddenly a while back. Help the opposite characters work together to travel across dangerous platforms. Shut down your device by clicking on the Shutdown option. Read Sodiq's Full Bio. Between the Tab and Shift keys on the left of the keyboard, where the Caps Lock usually resides, you may either have the Launcher key or the Search key depending on your system. Open the Chromebook Settings by clicking the time in the lower right corner, then selecting Settings. Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. Copy and paste the three. If your Chromebook batterys detachable, shut it down, and remove the battery. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. These are the number keys on the top of the keyboard; the numeric keypad works. I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! This is especially helpful when your screen is frozen. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. To test if the keyboard is working properly. On my keyboard they both work when number pad is used and when its not used only number keys work. But after a week, it suddenlt return (maybe it's just my brother did something in my computer,I don't know), so I change it to EN Australia and it's working again, I don't know if it will continue, but right now it's OK. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. Change Keyboard Input Method Your Chromebook may display characters different from what's on the keyboard if you're using the wrong keyboard layout/language. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. Ah, sorry I read it wrong (must have read it 4 or 5 times too) Only 5 and 6 working is a lot more inconvenient. hold ESC+Refresh key+power button to do a powerwash. Have no idea what the underlying issue is. These particles may cause your device to repeat keyboard input when you press a key once. I've done it before with a wired mouse and bluetooth keyboard. alternating. Its a standalone keyboard with a desktop. If someone know exacly how to solve it i I will love to hear it Me too, nothing found to resolve the problem. Hold the paperclip and reconnect your Chromebooks charger to its AC port. How can you check the battery info of 2.4ghz wireless peripherals on windows 10? Any suggestions or help ???????????? Hi, would you be kind enough to elaborate on your comment please? Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. 3. Press the power key to turn on the notebook. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. For me, I am totally stuck because there are Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. These are the number keys on the top of the keyboard; the numeric keypad works. With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. Numbers do. Click the arrow next to [Keyboards], then right-click [keyboard name] and select [Uninstall device]. Click [Uninstall]. Enable "Treat top-row keys as function keys". The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. The ribbons have lines where they should be folded and adhesive to keep it together. Learn how to make your Chromebook accessible. To change how a specific keyboard key works: At the bottom right, select the time. Contact Your Chromebook Manufacturer Help Desk Geek is part of the AK Internet Consulting publishing family. Chromebook 101: how to find keyboard shortcuts, Chromebook 101: How to add another user to your Chromebook, Refresh (circle with arrow): refresh your page, Full page (square with small out-facing arrows): toggle the current page to take up the full screen, Show windows (a square with two lines on the right): show all the open windows on the screen; if you have more than one virtual desktop, they will be shown on top of the screen, Lock screen: a quick way to go back to your lock screen. Navigate to the Bootable Devices or Boot Priority section. There can be some application causing this disturbance. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. Reseat typically fixed, if the issue resurfaces we swap the assembly. I tried the bios default without success. Sections of the keyboard just start failing. Plug a USB keyboard into your Chromebook and follow the steps below. Thanks!!! To reduce spam, vendor and student accounts we need to tie the account to an identity. I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. softwareproblem (unlikely but possible). Insert a plastic paperclip in the hole to reach the reset button. The numbers all work when using an external keyboard plugged in. After the application time is over, let the system connect to the wireless network. While your Chromebook may differ slightly, this should help in providing a reference until you are used to your new keyboard (or until you remap the keys so they fit your preferences). If so, check out our YouTube channel from our sister site Online Tech Tips. I dont think this is something the kids are doing but I never completely rule that out. How to video - You only need to take out the battery, unscrew a cover and remove 2 screws, then the keyboard can be flipped out. The assemblers would just plug the cable into the mobo and crunch the top case down on it with no regard for how the cable would lay so theyd be all crumbled up. Where is the Caps Lock key? Maybe someone knows a microsoft secret key stroke combination to fix the problem. Then press and hold the Ctrl, Alt, Shift, and R keys. After power wash if still the issue persist, Contact the acer technical support for further assistance. You can use keyboard shortcuts to complete some tasks more quickly. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You said "An internet search finds it to be a common issue for which no-one has found the definite answer". Hold both keys for 10 seconds. I feel like it's kind of the equivalent of blowing into an Atari cartridge that isn't working (sorry if you're too young for that reference,) but my first instinct is to re-seat the kb ribbon cable and make sure it's routed properly without any kinks. And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. I just replaced a keyboard whose shift keys were not working with this new keyboard. For example, if you are using a Pixelbook, you may have a couple of extra keys. Press and hold the Power key while still holding the Refresh key. Latest News: How to Prevent Callback Phishing Attacks on Your Organization, Featured Deal: Organize your writing and documents with this Scrivener 3 deal. I've had this issue with the Dell 3100s. Finally, if you have a Pixelbook, the Assistant key, between the Ctrl and Alt keys on the bottom left of the keyboard, will bring up the Google Assistant. (I run both EndeavourOS and Fedora for work as my daily driver.). Toggle off Treat top-row keys as function keys . Press and hold the Refresh key. Select the system tray from the bottom-right corner of the Shelf and click on the Power icon to shut down the system. I don't know what to do. Thank you for your reply. Could it be some weird key stroke combination Contact your Chromebook manufacturer or visit a nearby computer technician to have your device checked for hardware damage. it worked!!!! Typically it seems to be some loose connection in the ribbon cable. 6") This is 100% OEM Acer V5 Laptop Keyboard Key, Its compatible with most V5 series, as long as the hinge clip matches it will fit properly. Then they started working. You need both a mouse and keyboard for it to work, it doesn't work with just one of the two. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. What is the make and model number of the keyboard. Once the system recovery is complete, unplug the USB flash drive. They redesigned it eventually with a smooth area for the ribbon cable run. and binge-watching comedy series in his spare time. To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. To find shortcuts on this page, press Ctrl + f and enter what you want to find. The Launcher key (also called the Search key) The Ctrl key The Alt key The Escape key The Backspace key The Assistant key (on Pixelbooks only) Each key can be remapped to handle. This was the one suggestion that worked for me (thanks AGAS_! I have no idea if anything like that is happening within your computer. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. Important: This article is only for US Chromebook users with a standard English QWERTY keyboard. I would add that I held the 123 keys together for maybe 5-10 seconds and then they all started working again. Are there any clues please as to how to resolve? There does not appear to be any sillage under the keys. Thanks. This article covers different fixes that may help get your Chromebook keyboard working correctly again. STAY SAFE ONLINEEnjoy a . 10 Fixes to Try. Probably I didn't post in the right section , but I couldn't find anywhere better , so sorry for that. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. Under "Device," choose Keyboard. I did a google search on "windows keyboard numbers not working' and found a lot of people with Go to Settings > Device > Keyboard and review the functions of the special keys. I have a Inspiron laptop with Vista. Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). Method 1: Restart the Device Unplug all the cables from the device and restart. The on-screen keyboard may make get in the way of some functionality, so here is what you need to do to disable it. Letter keys on keyboard don't work. Same KB not working properly on 2 computers = most probably bad KB. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of . numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. GREAT ENTERTAINMENTWatch anyway you want. Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the . I'm just grasping at straws. You could also activate and use your Chromebooks on-screen keyboard while you try to fix problems with the physical keyboard. Exactly this!! moving a little plastic slider on the connector. This compact and lightweight 11.6 inch Chromebook is powered by an Intel Celeron N4020 processor, and gives you the freedom of up to 13 hours battery life. I will keep using the virtual keyboard or consider looking for a USB one. It is extremely frustrating not having a working keyboard as I have resorted to On-Screen Keyboard. Looks like the keyboard is broken or the cable that connects the The numbers all work when using an external keyboard plugged in. Fireboy must avoid water, and Watergirl will perish in lava. When typing, your Chromebook should enter a character multiple times when you hold its corresponding key. Log in and then open your Chromebook menu. not to mention I havent even hit my keyboard or anything. An internet search finds it to be a common issue for which no-one has found the definite answer. Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. My keyboard is a cheap A4Tech Keyboard. Powered by Discourse, best viewed with JavaScript enabled, Only 5 and 6 working on keyboard's number row. In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. You must log in or register to reply here. Some of them would have the 5, 6, and sometimes y and neighboring keys die. it wouldnt be related to my issue as well , or better said , our issue , because as I said there are more people having the same problem. Weird stuff. Click on "Device Manager" from that list. Similarly, I have tried all the options you've mentioned to no avail. All Rights Reserved, By submitting your email, you agree to our. My Keys Are Typing the Wrong Letters! six on number pad not working either I have a HP pavilion laptop and after an update, the number five and six key stopped working. Or press Alt + Shift + s. Select Settings . I see, just make sure you did this part below. Method 10: Reset Chrome Browser The popular solution to this is to press and hold alt+ctrl+super keys. Sometimes, your Chromebook wont detect input from stuck keys. i'll just discribe the problem in my computer because I don't sure it's the same problem: only my 5 &6 numbers are working properly, but the other ones, including down& I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. Select Restart. similar issue and solution, 4 and 6 weren't working, pressed them together several times and now they are. Search for the Keyboard from the device list, right click on it and then select "Uninstall". I have a HP Compaq58 241SA notebook computer with Win 8.1. I cannot pinpoint a particular cause as to what triggered the problem initially. Then select Powerwash and hit Continue. Arnav Sharma | Facebook | You can hard reset some Chromebooks by removing and re-inserting their batteries. Either click on the status area,. tmobile data check Just copy and play it in your Roblox game. Turn on the Enable auto-repeat feature if your Chromebook doesnt repeat characters. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. it worked!!!! Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. Check if you can use your keyboard after resetting the device. @what the hell! Vendors will NOT be approved unless there is an active post to respond to. 2023 Vox Media, LLC. We will never spam you, unsubscribe at any time. Select the Swap Primary Mouse check box, then click OK. About This Article This article can be found in the category: Chromebooks If your 2-in-1 Chromebook doubles as a tablet, detach the keyboard and follow the steps below to reset its hardware. 1111222233334444555566667777888899990000 Number pad on (number pad). Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) have you tried cleaning keyboard? Press J to jump to the feed. Some of them, a powerwash resolves. I assumed this would hold the folds straight enough so that they would work: Pretty common issue here as well. Your keyboards likely damaged if the issue persists after trying these fixes. Ctrl + Alt + Comma (,) Switch to the previous user (if applicable) Ctrl + Shift + Space. Your keyboards top-row keys (brightness, volume, screenshot, etc.) As for specs, whats important? However, what exactly did this do? He did try changing the keyboard but that had no effect. Cannot type letters on keyboard of new Acer. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Definitely strange. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Maybe motherboard? One of the first shocks that you may experience when you buy your first Chromebook probably comes when you look at the keyboard. Power off your Chromebook and wait 10-30 seconds until it shuts down. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. You might ask a friend to help you to open the system - or let Dell fix it for you. Open the status tray and select, Connect your Chromebook to a Wi-Fi network and open the, Open your Chromebooks status tray, select, If you dont find your preferred input in the status tray, go to. yes , I have. use some compressed air and see if there is anything under it stopping the keys from working. Press and hold the Power button. Certain keys on the chromebook are not working. Hold both keys down for 10 seconds. Re-insert the battery and plug in the AC Adapter. I'm not certain how the comment re "Safe Mode" helps to resolve? Otherwise they leave it up to you to pay for shipping. Does an external USB or Wireless keyboard work properly ? my acer laptop key number nine is not working what should i do ? (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). Also, what makes you say Im behind a VPN? I have a Inspiron laptop with Vista. What to try next? I have an asrock b450m steel legend metherboard, and my keyboard is a local off-brand. Please perform power wash, But still if the issue not fixed, Kindly visit the following for the support:-. appears), If you can successfully enter the BIOS by pressing F2 and Scroll down to the bottom of the window and click Show advanced settings Scroll down to the Languages section and click Language and input settings Under Input Method none of the options were selected, and selecting US Keyboard fixed the issue. Chromebook 101: whats different about the Chromebook keyboard? Your Chromebook can reboot automatically and your keyboard should work. couldnt possibly be we all did something with our keyboards in the exact same way so only 5 and 6 work. Android.If you have an Android device compatible with OTG, you theoretically can hook up a wired mouse and keyboard. If youre using a Windows or Mac keyboard, press the Windows key or Command key instead of Search key or Launcher key . Apologies I so didn't see that. What is that key in the top row that looks like a square with two straight lines next to it? For a better experience, please enable JavaScript in your browser before proceeding. Open the Device menu. You still need to hold the Refresh button at the same time. Learn how to choose your keyboard language. Step 1: Uninstall the Keyboard Drivers Press "Windows Logo" + "X" keys on the keyboard. Those keys are consistent with a loose/bad keyboard cable or keyboard. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Also on the number keypad, the number is not working either. except 5, 6 no other keys work. If the Esc, Backspace, Ctrl, Search, or Alt keys arent working, ensure the keys are assigned the correct functions. I have a user whose keyboard numeric keys do not work except for 5 and 6. Shut down your Chromebook, turn the keyboard face down, and gently pat the back of the keyboard. Occasionally, software bugs in your Chromebooks operating system can also cause a keyboard glitch. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. A factory reset will uninstall and delete everything on your Chromebookapps, local files, browser extensions, etc. It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which Restore your Chromebook to factory default if the keyboard problem remains persistent. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. Problems with your Chromebooks operating system can also cause occasional keyboard failures. Release both buttons when your Chromebook boots up. to my surprise. I got same problem yesterday. The slim-bezel design fits more screen into the compact . Microsoft, do u have any resolution for this. The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. I did a google search on "windows keyboard numbers not working' and found a lot of people with the same exact problem, with only numbers 5 and 6 working. Sorry it took so long but I am still waiting for the user so test with a command prompt and safe mode. Search + Alt + m (or) Shut it down completely. HP Chromebook x360 14a-ca0009na - work and play in your own way.ENDLESS ENTERTAINMENTWeighing only 1.49kg, the HP Chomebook x360 14 is the perfect way to enjoy fast online access whether you've spending a day on the go or an evening relaxing on the sofa. Select the time in the bottom-right corner of the screen to open the ChromeOS status tray. Dell Laptops all models Read-only Support Forum. If you cant switch to another account, report the keyboard malfunction to your device administrator.
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