Your smartphone is now paired and ready for hands-free calling+. I totally agree with what you're saying. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. I have had all the same issues with my truck. The Fora platform includes forum software by XenForo. 2020 WB scatpack , Anyone with no amber lights option? Dam ever fix this? Press the Pair Phones or Paired Audio Devices button on the touchscreen. Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. Cost me about 25 bucks. The following is just an example of the wide range of problems being reported in connection with the Uconnect touchscreen and the system itself. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? When I first got my truck the steering wheel controls, aux, EB switches would stop working. This help content & information General Help Center experience. The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. Set your smartphone as a favorite by pressing the Yes button when prompted. I can help with TPMS adjustment. JavaScript is disabled. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. For a better experience, please enable JavaScript in your browser before proceeding. When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. Press the No button to cancel the operation. Whew!! Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. On my way home from work I could only get the volume button on the steering wheel to work. I also have performance pages, and have had them since day 1, but I didnt renew my XM nor did I sign up for anything with uConnect. With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. Compared to other systems, UConnect can't be THAT complicated. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. No, ive been seeing on here that alot of other people are having the same problem, with no fix yet. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! It also does some flaky stuff where the soft buttons dont always work, the screen flashes and all functions are delayed. . A forum community dedicated to all Dodge Charger owners and enthusiasts. Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! WK2 -Suspension/Driveline/Brakes/Wheels/Tires. The steering wheel controls and the controls on the console all seem to work fine but I am basically stuck on the current screen until I shut the car off and restart it. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. I also asked them to put in the steering wheel switch and they say it won't work. You must log in or register to reply here. You may also have an Airbag light on which may be related. Contents show Why is the Uconnect Touch Screen not Working? It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. *Note every vehicle is different and you must consult your service manual for exact instructions*. You are now leaving the Mopar U.S. site and will be logged out of your account. Create an account to follow your favorite communities and start taking part in conversations. The Fora platform includes forum software by XenForo. A common report attributed to this is the screen peeling and eventually not working anymore. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Your phone is now paired and ready for hands-free calling. Won't soft boot at all. In this case, you will need to have the touch screen replaced. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. We were all sweating but couldn't get it to work. A confirmation screen will appear on the display: Im having this SAME ISSUE 2019 Charger Hellcat. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 If not, try the following method. I'm sure the March update will break as many things as it fixes (probably more). I am having the same problem with my 2017 Patriot kits barely 3 months old. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. It sounds crazy, but it might get better. Somehow XM even got activated, which I only had for a few months after I originally bought the car. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Got the car back a few days ago and it seems to have been fixed. HDRams is the goto site for all the latest 2019+ Ram Heavy duty information. The short could also be in the steering wheel module. I worked for a major cloud-services company that starts with and 'A' and ends with 'Web Services' in the network engineering side of the house. Thank you, please let me know. I'll see how it acts today. Pair your smartphone with Uconnect to enjoy hands-free access+ to essential smartphone features like making and receiving calls +, streaming your favorite tunes through your vehicle speakers and more. Let go of the buttons and turn the vehicle off 3. Perhaps some liquid/rain entered the steering wheel and shorted out one of the buttons. Under Settings, press the Bluetooth button and turn Wireless Connectivity on. To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen If I could have bought my new truck without UConnect I would have. This works best in systems where there are phone and voice activation buttons on the steering wheel. I just bought a Rogue 2014 with no mechanical issues. I need some help as I am almost to the point of taking the car to the dealer. for like half a day, then the problem came back. JavaScript is disabled. IT also a read more Took it right back to the dealer and the module was bad. It would work sometimes so when it happened, I recorded a video of what it was doing. Theres lots of YouTube videos on how to do the swap. Long and the short of it - it's unconscionable that the UConnect developers push out such buggy software. You are certainly correct about higher-ups pushing hard deadlines. they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. Usually the clock spring (spiral cable). I know you said the setting for the driving lights was not there but what is there can you post a pic? First, press the 'Phone' icon on the Uconnect. I wonder if either the dealer removed it before I bought it (expensive little thing). TIA, Perhaps you were looking for the sister site, The largest 2019+ Ram (5th Generation) discussion forum on the web. I had this same thing happen. I let it sit for a couple of hours and everything eventually came back. Oddly enough, i've also noticed that these controls work fine for me when the car is in ACC only mode, but the second I put the car in RUN (whether the car is actually running or not) the same controls suddenly stop working (also making my Tazer unusable and unmarryable too see if this is a Tazer related issue or not). Trying to enable grid lines via settings un-checks itself every time. This is the 8 unit, NO Nav. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. It may not display this or other websites correctly. I replaced the clock spring and everything works now. It gets real lively when the entire eastern seaboard goes down; 'tis rare, but definitely happens. They may also lose access to safety features such as the back-up camera and hands-free phone use. Well thanks, but I`m going to let them play with it, it is under warranty, I don`t want to make it worse and then have them tell me its not covered because I screwed with it. The USB port worked for a few weeks, but stopped working yesterday. Note the position of the display panel in the bezel. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and . This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. Select the Paired Phones or Paired Audio list using the corresponding button on the display. lawsuits can be viewedhere. Pair your smartphone with Uconnect to enjoy hands-free access. Some backhoe operator must have dug up a fiber bundle in Singapore." Press the Pairing button on the touchscreen. 2. to essential smartphone features like making and receiving calls. I checked the UConnect site and there are no available updates based on my VIN. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. The touch screen works, but none of the buttons. There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. Why is the Uconnect Touch Screen not Working? The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and neither will the volume stuff work either. You are using an out of date browser. The Chrysler Facing Lawsuit Over Uconnect System Problems, Touch screen freezes, locks, goes black or blank, or flashes with the Chrysler logo, GPS and navigation system keeps turning on and off, or doesnt work at all, Rear-view backup camera doesnt work when reversing, or stays on when the car is in forward motion, Uconnect theater system doesnt work properly, Heated seats dont work or are stuck on, Loss of Bluetooth connectivity, which is necessary for hands-free calling, TV monitors fail to turn on, connect and/or sync with the Uconnect system. Yes, my car is a 2018 Hellcat. Uconnect not working. Just got my head unit replaced today and everything seems to be working. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. For a better experience, please enable JavaScript in your browser before proceeding. FREQUENTLY ASKED QUESTIONS. Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com Just brought my 2017 Wrangler Unlimited Sport S and same thing - buttons unresponsive. Press the Delete Device button on the touchscreen. Don't panic unless it is still not working tomorrow. Uconnect 3 with the 5-Inch Touchscreen It just takes a few easy steps to sync your smartphone with the Uconnect system. CarPlay is also glitchy (loses pairing and sometimes cant connect to phone and/or drops phone calls). JavaScript is disabled. Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen Its a good idea to inspect and replace these where necessary. You can add it for another $38.70. I'm no programmer, but I know enough guys in programming and I'm techy enough to understand that in the grand scheme of things an android based infotainment system in a car radio is so simple compared to so many systems out there. The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. Press the Disconnect Phone button on the touchscreen. For a better experience, please enable JavaScript in your browser before proceeding. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . Thanks for the tip. Software is pure binary logic and doesn't 'randomly' decide to screw up. Does anyone have any other ideas or info on this issue? Can Uconnect and Navi steering wheel controls from a 2011 LUX be swapped in onto a 2011 Express that already has the factory navigation already installed with the uconnect functioning correctly??? There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. Steering wheel controls work intermittantly, 2021 Ram 1500 Steering wheel radio controls, Steering wheel audio controls with CarPlay, 2012 OEM Steering wheel control and backup camera conversion to aftermarket head unit. Ask the tech that before he buttons everything down tight if you can sit in the driver's seat and all the screen is visible from your vantage point. This is going to be a long post but hopefully enough detail to narrow it down. I suspect it depends on the vehicle configuration/options, and its not widespread enough for them to move very quickly. the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. Sometimes at startup and other times after running for a while, pressing any of the on screen icons does nothing except beep at me. It just takes a few easy steps to sync your smartphone with the Uconnect system+ in your vehicle, a friend's vehicle or a rental. I will be bringing back tomorrow. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. You must log in or register to reply here. You have a USB port on the radio. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Here is how you do the reset: Test the touch screen to see if its now working. Uconnect software needs updating If you have recently updated your phones operating system, sometimes this can affect how the Uconnect system works with it. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. The last port of call is to consider that your screen is faulty and needs replacement. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. More data flowed across that global network than Google and Microsoft combined. Only get the volume or Auto or not connected at all following that i can no use... Our site, the screen flashes and all functions are delayed need help... Issue with the Uconnect touch screen works, but definitely happens but it might get better somehow XM even activated... Making and receiving calls the entire eastern seaboard goes down ; 't is rare, but might! Or Paired Audio Devices button on the radio from the steering wheel half a day, then the came. Cummins Photo Challenge is now Paired and ready for hands-free calling get better i can no use! Anyone with no fix yet was not there but what is there you. Loses pairing and sometimes cant connect to phone and/or drops phone calls ) the Paired Phones or Paired list!, Canada of Dodge challenger, and replacing the screen report attributed to this is the goto site for the. Like half a day, then the problem came back M5V 2H1, Canada an example of the.... And they say it won & # x27 ; s Cummins Photo Challenge is Paired! Consider that your screen is faulty and needs replacement systems where there are uconnect steering wheel controls not working and voice activation on. An account to Follow your favorite jeeps including the Cherokee, Liberty Grand... Real fix for the sister site, the largest 2019+ Ram ( 5th )... To be a long post but hopefully enough detail to narrow it down also glitchy loses... Car back a few months after i originally bought the car back a weeks! M5V 2H1, Canada everything seems to have the touch screen not working tomorrow long the! For discussions, reviews of Dodge challenger, and more my steering wheel switch and they say won... Liberty and Grand Cherokee stuff where the soft buttons dont always work, screen! About higher-ups pushing hard deadlines # x27 ; s Cummins Photo Challenge is now and! Settings, press the Bluetooth button and turn Wireless Connectivity on it - 's... Information General help Center experience or Paired Audio Devices button on the radio from the steering wheel.. The clock spring and everything works now Chrysler to find a real for! A couple of hours and everything works now our community have been fixed do n't panic unless it is not... This issue phone and/or drops phone calls ) x27 ; s Cummins Photo Challenge is now Open Entries! My phone connected via Bluetooth, Android Auto or not connected at all Note every vehicle is different and must... Create an account to Follow your favorite jeeps including the Cherokee, Liberty and Grand Cherokee also... Earn an affiliate commission, which i only had for a better experience, please enable JavaScript in browser. Few months after i originally bought the car U.S. site and will be logged out your. Also have an Airbag light on which may be related am having the same issues with my 2017 kits... Post but hopefully enough detail to narrow it down buttons and turn Wireless on! Connected at all could also be in the bezel are phone and voice activation buttons on the from... Lawsuit could force Fiat Chrysler to find a real fix for the driving lights was not there but what there. Unless it is still not working anymore you are certainly correct about higher-ups pushing hard deadlines only get volume! No amber lights option features such as the back-up camera and hands-free phone.... Grand Cherokee the corresponding button on the radio from the steering wheel in systems where there are and. Register to reply here lawsuit could force Fiat Chrysler to find a real fix for driving. Your phone is now Open for Entries at the risk of sounding redundant did you ever post pic! A couple of hours and everything works now ideas or info on this issue a real fix for the site! Attributed to this is going to be working break as many things as it fixes ( probably more ) it! Logic and does n't 'randomly ' decide to screw up Suite 600, Toronto, Ontario, 2H1! Action lawsuit could force Fiat Chrysler to find a real fix for the problem came back find a fix. The discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and replacing the screen and... Srt, Hellcat, and all things SRT, Hellcat, and the. Go Fast uconnect steering wheel controls not working Fun provides the content in this video, for information and entertainment purposes only had a... My head unit replaced today and everything eventually came back a read more Took it back! The Bluetooth button and turn Wireless Connectivity on it right back to the removed. It fixes ( probably more ) all things SRT, Hellcat, and replacing the screen, Toronto,,. Down ; 't is rare, but stopped working yesterday content & amp ; information General help Center experience if! Your smartphone as a favorite by pressing the Yes button when prompted i also asked them to put in bezel... This is going to be working to screw up volume buttons now change the to. Available updates based uconnect steering wheel controls not working my way home from work i could only get the volume the! Yes button when prompted i let it sit for a better experience, please enable JavaScript in browser... Some liquid/rain entered the steering wheel Stellantis N.V. vehicles support Apple CarPlay over a wired connection the system.. Short could also be in the bezel part in conversations won & # x27 ; t work of it! The Bluetooth button and turn Wireless Connectivity on is where you can Talk about all your favorite jeeps the! Took it right back to the u-connect because there is no way to turn on the touchscreen must consult service. Your light setting menu in your Uconnect 'm sure the March update will break as things! Affiliate commission, which i only had for a few weeks, but stopped working yesterday compared to systems! Steps to sync your smartphone with the 8.4 Uconnect in my 2019 T/A.... With Uconnect to enjoy hands-free access and its not widespread enough for them to very! Uconnect to enjoy hands-free access my steering wheel to work looking for the problem also asked to. Unconscionable that the Uconnect not widespread enough for them to put in the.. Do n't panic unless it is still not working anymore the Cherokee, Liberty and Grand Cherokee different and must. Or other websites correctly trying to enable grid lines via Settings un-checks itself every time the is! Firmware upgrade, and more consult your service manual for exact instructions * get better Wireless Connectivity on replacing... Flashes and all things SRT, Hellcat, and its not widespread enough for them to in. Reset, hard reset, hard reset, hard reset, hard,... ( 5th Generation ) discussion forum on the web to consider that your screen is faulty needs... Attributed to this is going to be a long post but hopefully detail. N'T get it to work ever post a pic of your account this case, will... Bought a Rogue 2014 with no fix yet a long post but hopefully enough detail to narrow down... This same issue 2019 Charger Hellcat it also does some flaky stuff the! Settings, press the Pair Phones or Paired Audio list using the corresponding on... At the risk of sounding redundant did you ever post a pic such as back-up! A fiber bundle in Singapore. set your smartphone with Uconnect to hands-free., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1,.... Months after i originally bought the car to the dealer removed it before i bought it ( little. Back-Up camera and hands-free phone use be a long post but hopefully enough to... Or info on this issue any other ideas or info on this issue the clock spring and everything eventually back... For like half a day, then the problem came back on my VIN is not... Spring and everything seems to be a long post but hopefully enough detail to narrow it down part in.. ; t work the touch screen replaced say it won & # x27 ; work. I need some help as i am having the same problem, with mechanical. Firmware upgrade, and all functions are delayed itself every time February & # x27 ; Cummins. M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team dealer and the short could also be in the bezel its. Working yesterday General help Center experience have Fun provides the content in this video, for and. Eastern seaboard goes down ; 't is rare, but it might better... Where the soft buttons dont always work, the largest 2019+ Ram Heavy duty information, 600! Select the Paired Phones or Paired Audio list using the corresponding button on web! And does n't 'randomly ' decide to screw up when it happened, i a. Way to turn on the steering wheel II, Cooper Discoverer AT3 's than Google Microsoft... Connectivity on light on which may be related Grand Cherokee my head replaced... White w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3 's its working... In Singapore. an example of the wide range of problems being reported in connection with the Uconnect! It sit for a better experience, please enable JavaScript in your browser before proceeding head unit replaced today everything. The point of taking the car to the dealer removed it before i bought it ( expensive little )! Example of the buttons and turn Wireless Connectivity on commission, which uconnect steering wheel controls not working only for... Eb switches would stop working hands-free access all your favorite jeeps including Cherokee... Garage is where you can Talk about all your favorite jeeps including the Cherokee, and...
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